NEWS ABOUT OUR STORES

Dear customers:

COVID-19 has impacted—and continues to impact—us all in so many ways. The global health crisis has brought the economies of every country affected to a grinding halt, creating a business context that is increasingly difficult to navigate.

After a rigorous analysis of several scenarios, the members of our executive team and their advisors concluded that in the interest of its employees, creditors and customers, the most viable and responsible solution was to apply for protection under the Bankruptcy and Insolvency Act so as to restructure our assets. Though the decision was difficult, we believe it was necessary to relaunch the company on a stable and sustainable foundation.

While the process will eventually result in the closure of a number of retail stores operating under the JACK & JONES banner, and all the VERO MODA stores in Canada, business will gradually resume according to the guidelines issued by public health authorities until further notice. The company’s operations, online sales and sales through other retailers will continue without interruption for all its brands. Rest assured that we are taking every measure to ensure your shopping experience is safe and enjoyable both online and in stores. You can visit our COVID-19 FAQ page for more information on this matter.

It is important to note that this measure does not impact BESTSELLER Wholesale Canada Inc.

 

For more information, get in touch with one of our Customer Service representatives by visiting our Contact Us page.

For more information on the VERO MODA store closures, click here.

 

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